Frequently Asked Questions
When is check-in/check-out?
For overnight campers:
Drop-off and Pick-up procedures are a little different this year due to COVID-19. Please refer to the latest Parent Camper Handbook for detailed information.
For day campers:
Check-in is every morning, Monday through Friday, between 7:30 am and 8:00 am. All day campers are served breakfast. Check-out is at 5:00 pm Monday through Friday, unless campers are enrolled in our "Extended Evenings" program. If this is the case campers may be picked up at 9pm. On Fridays, all campers (Equestrian and Traditional) participate in our weekly closing ceremony at 3:30 pm. Due to Covid restrictions, visitors are currently not allowed to participate in our closing ceremony. All campers need to be picked up no later than 5:30pm on Fridays.
Is there any type of financial assistance available?
Camp Marshall is proud to sponsor a Campership Program to help individuals and families who need financial assistance to help cover the cost of the camp experience. Our Campership Application form, once available, will be found on our Registration Page.
What are the cabins like?
Our cabins are rustic in nature. The cabins range from 6-12 beds each, with 2 staff members assigned to each cabin. There is no electricity, air conditioning or bathroom facilities in the cabins themselves. Both cabin sides have bathhouses with several bathroom stalls and hot showers. To view photos of cabin areas visit our Camp Overview Page.
What should my camper bring to camp?
All suggested items are listed in our Parent Camper Handbook . We ask that campers do not bring any form of weapon, food (except for those who have specific dietary needs), personal sports equipment, aerosol cans, electronics (especially cell phones), or any kind of clothing or reading material that depicts inappropriate subject matter. All items that a camper brings to camp should be marked with the camper's name.
What happens to Lost & Found?
Throughout the week all Lost & Found items are put onto our Lost & Found board, located in Andrews Hall. Near the end of each week any items that are not claimed are held up in front of the entire camp, and any items still not claimed are laid out for parents to look at during checkout on Friday. All Lost & Found from all weeks is kept at camp until 2 weeks after the last camp session. Any items unclaimed at that point are either donated or disposed of, depending on the condition of the item.
Can my camper bring a cell phone to camp?
Camp Marshall believes that summer camp is the ideal place for campers to "unplug" from much of the technology that is so prevalent in their world today. While games and social media can be a great form of entertainment and education, we aim to provide an experience that is as much "off the grid" as possible. By doing so, campers are more easily able to immerse themselves in the simpler style of living provided by camp. This includes learning how to live with others in a group setting and exploring their natural environments without the intrusion of digital updates, notifications, and alerts. It is against our policy for any camper to be in possession of a cell phone. If a camper is found to have a cell phone while at camp it is grounds for immediate dismissal from the program.
Can my camper be placed in a cabin with their friend or sibling?
We do our best to fulfill these requests as much as possible. Specific requests can be emailed to firstname.lastname@example.org. Due to cohorting requirements with Covid guidelines, cabin requests have to work in concert with cabin mate age guidelines as campers are placed in cabin groups according to age and program to keep campers with their main cohort.
What should my camper pack their things in?
We see many different ways to bring things to camp, but whatever campers use to pack should fit under their bunk. Some campers have been using the tall plastic storage drawers that can be placed at the head of the bunk. The height underneath the camp beds is 15", so tubs and totes that are shorter than this fit well.
My camper needs to leave camp early or needs to leave and come back to camp. What is the notification process?
If any camper needs to leave early due to an athletic event, medical appointment, or other activities we ask that the camp Leadership Team is informed early on so that we can ensure that the camper is ready to leave at the correct time. This can be done during check-in. Please make sure that your camper is also aware of this arrangement.
Does Camp Marshall get inspected?
Yes. The Department of Public Health inspects and licenses Camp Marshall each year along with the Fire Marshall. Camp Marshall is also accredited by the American Camp Association and undergoes an in person site visit every five years as well as a virtual accreditation visit every year.
These forms are for informational purposes provided by the DPH.
Summer Bullying Prevention - Tips for your Family : Click Here
Who works at Camp Marshall? What kind of training do they get?
Camp Marshall staff are recruited from across the country and around the world. Many of our staff are from Massachusetts and are former Marshall campers and CITs. In a more normal summer we host International staff members, who in the past have come from Australia, Scotland, the UK, Wales, Ireland, Germany, Austria, New Zealand, and South Africa but with travel restrictions due to Covid will will miss seeing them this summer.
All Camp Marshall staff are required to be CORI/SORI checked, along with being checked in the National Sex Offender Registry. All staff are CPR, First Aid, and AED Certified. Additionally, staff go through a staff training process wherein they go over a wide variety of topics including behavior management, developmental age levels, program planning, and emergency procedures, just to name a few.
Do all campers get to swim?
Yes, all campers have to opportunity to swim multiple times each week and have a water activity each day, pending weather conditions of course. ALL campers are required to take the swim test on the first day of camp even if they choose not to swim. Water activities include things like swimming, boating, riverwalks and water games on the green. With Covid restrictions we are only allowed to have one cohort in the water at a time so our schedule is based on a rotation system to provide the maximum amount of swim time possible each week while still adhering to our Covid restrictions. The rotation assures that campers are able to cool off with a water activity of some kind each day as the summer camp days can be warm!
Can I send my child e-mail?
We offer a camper e-mail service. This link will be available on the homepage when camp is in session. These e-mails are "one way," meaning campers are not able to e-mail a response. Messages are delivered each day at meal times. All campers have time each day to write letters home if they wish.
Is there a fee to send e-mail to my camper?
Yes, there is a small charge for this service to cover the time and supplies for this service.
Questions and Concerns
If you have a concern that you feel needs to be addressed, please send an email to email@example.com or call us at 508-885-4891.
All complaints will be addressed on an individual basis. We ask that you contact us as soon as you become aware of the situation. Refunds are not guaranteed. Please refer to refund policy in the Camper-Parent Handbook.
Per Massachusetts law, parents may:
430.190: General Program Requirements: (D) The operator shall inform parents at the time application forms are provided that they may request copies of background check, health care and discipline policies as well as procedures for filing grievances. All Camp Marshall background checks are kept on file for a minimum of three years.